Terms and conditions

1. Introduction

Welcome to Cllyfn. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Cllyfn, you agree to be bound by these terms. If you do not agree, please refrain from using our website.

2. Definitions

  • “Company” refers to Cllyfn.
  • “Website” refers to www.cllyfn.com.
  • “User” refers to any visitor, registered account holder, or customer.
  • “Product” refers to Cllyfn perfumes and related goods sold on our website.

3. Orders and Payments

  • By placing an order, you confirm that the information provided is accurate and complete.
  • Prices are displayed in pounds and include applicable taxes.
  • Payment must be completed before an order is processed.

4. Shipping and Delivery

  • Orders are processed and shipped within 2-4 business days after payment confirmation.
  • Delivery times vary based on location. Estimated delivery times are provided at checkout.
  • Cllyfn is not responsible for delays caused by external factors such as customs clearance or courier service issues.

5. Returns and Refunds

  • Returns: You may return your product within 14 days of receiving it, provided it is unopened and in its original condition.
  • Refunds: Refunds will be processed within 30 days after the returned item is received and inspected.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

6. Product Information and Availability

  • We strive to provide accurate product descriptions, but slight variations may occur.
  • Availability of products is not guaranteed. If an item is out of stock after an order is placed, we will notify you and offer alternatives or a refund.

7. Intellectual Property

  • All content on the Cllyfn website, including text, images, logos, and trademarks, is the exclusive property of Cllyfn.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. User Accounts and Security

  • If you create an account, you are responsible for maintaining its confidentiality.
  • Cllyfn reserves the right to suspend or terminate accounts that violate our policies or engage in fraudulent activities.

9. Liability and Disclaimers

  • Cllyfn is not liable for indirect, incidental, or consequential damages arising from product use.
  • While we strive to provide accurate information, we do not guarantee uninterrupted website access or error-free content.

10. Privacy Policy

  • Our Privacy Policy explains how we collect, use, and protect your data. By using our website, you consent to our data practices.

11. Governing Law

  • These Terms and Conditions are governed by the laws of United Kingdom.

12. Changes to Terms

  • Cllyfn reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website implies acceptance.

13. Contact Us

For any questions or concerns, please contact us at:
📧 Email: support@cllyfn.com, info@cllyfn.com
📞 Phone: 0333 880 4661